Our website “docs planner” is committed to respect your privacy and choices. The statement highlights our privacy practices regarding personal Information that we collect and store about you through this website and also for that personal Information that you provide us while participating in our completion process.
The types of information we may collect directly from you include your name, username, email address, postal address, phone number, for the purpose of:
Our website does not share any personal information that we have of the visitor to any third party. Any information that is provided to us will be protected from misuse,loss,unauthorized access.
You may access your information and our service only through the use of an individual user ID and password. To protect the confidentiality of personal information, you must keep your password confidential and not disclose it to any other person. Please advise us immediately if you believe your password has been compromised in any way. In addition, always log out and close your browser when you finish your session. Please note that we will never ask you to disclose your password to us.
We make every effort to provide the service to you as per the specifications and timelines mentioned against each service or product purchased by you from DocsPlanner, however if, due to any reason, we are unable to provide to you the service or product you purchased from us, then you shall be entitled to a refund which shall be subject on the following situations:
1. The Refund shall be only considered in the event there is a clear, visible deficiency with the service or product purchased from DocsPlanner.
2. In the event a customer has paid for a service and then requests for a refund only because there was a change in mind, the refund shall not be considered as there is no fault, defect, or onus on DocsPlanner.
3. Refund requests shall not be entertained after the work has been shared with you in the event of change of mind. However, we shall give you the option of using the amount paid for by you, for an alternative service in DocsPlanner amounting to the same value and the said amount could be applied in part or whole towards the said new service; and
4. If the request for a refund has been raised 30 (thirty) days after the purchase of a service or product has been completed and the same has been intimated and indicated via email or through any form of communication stating that the work has been completed, then, such refund request shall be deemed invalid and shall not be considered.
If the request for the refund has been approved by DocsPlanner, the same shall be processed and intimated to you via email. This refund process could take a minimum of 15 (fifteen) business days to process and shall be credited to your bank account accordingly. We shall handle the refund process with care and ensure that the money spent by you is returned to you at the earliest.
A shipping policy is a brief document or webpage that highlights critical information about shipping when an order is placed online. It usually includes information about shipping fees and procedures, as well as delivery timelines and other details.
Some shipping policies are more comprehensive than others, but they should all be clear, precise, and simple to understand. Many times, extra information such as a returns and exchange policy is also offered, giving a 360-degree view to customers before they purchase.